fbpx Skip to content

Frequently Asked Questions

Does my child need a ticket?                 help

Tickets are required for everyone 3 years old and older who will occupy a seat. All children under 3 must sit in a lap and not occupy a seat. We understand that the little ones want to enjoy the show as well, we ask that you not have them up on shoulders to block the view of others. 

I ordered my tickets online but can not print them? 

When you purchase your tickets online using a ticketing service (Ticketmaster, Eventbrite, etc.), you may not be able to print out your ticket(s). When you make the purchase your name gets added to our Will Call, and you will be able to receive your entry into the show the night of the event. 

*If your tickets were to be mailed to you based on the venue, they will arrive approximately the week before the date of the event. 

I was told my tickets would be at Will Call at the box office. How do I pick them up?

Will Call is available at the box office of the venue. At churches it will be the ticketing area usually located near the front entrance. Please have the name of the ticket purchaser to pick up the tickets. 

What if I can’t make it to the event?

Tickets are non-refundable and cannot be exchanged for another event. 

What time do I arrive for the event?

The door times for the event are listed on the event’s page. The doors usually open an hour before the event time. 

Why are there fees added to the tickets?

There are various fee that may appear on your ticket orders. Ticketing services provide fees that cover overhead such as credit card expenses, internet service expenses, ticketing system expenses, staffing, postage, etc. 

How can I purchase tickets?

Advanced tickets can be purchased over the phone through our office for our events and shows. Advanced tickets can also be purchased online through the links on the event’s page. Tickets are available at the door. 

*There are fees via online and over the phone. Fees may vary. 

How can I volunteer for an event? 

If you would like to volunteer for an upcoming event or sign up for our volunteer email list, send an email to info@extremefaithproductions.com or visit our contact us page. 

*Volunteers must be at least 16 years or older and volunteering does not guarantee that you will experience entire show.